I can’t make a video call & receive it says call failed also I can’t live voice messages from whatsapp massenger ? I can make a phone call but no ringing tone and speaker is not working thanks
iPhone 7 Plus, iOS 13
Seems like Audio IC failure (quite common on 7/7+). Try to record a voice memo. If not possible, make an encrypted iTunes backup and bring to Apple Store or a trusted repair shop.
Hi there, derya288.
I see that you're unable to make a video call or live voice message from the WhatsApp application on your iPhone. You're able to make a phone call, but there's no ringtone and the speaker doesn't work. I'm glad to help with this.
About privacy and Location Services in iOS and iPadOS -- Make sure that the camera and microphone are turned on for WhatsApp. If you turned on either setting, test the issue.
Use parental controls on your child's iPhone, iPad, and iPod touch -- If those settings were already on, or you're still unable to place a video call, make sure that WhatsApp hasn't been restricted.
Let me know how that goes.
Take care.
I have iPhone 7 Plus I can t make video call also I can’t call my contact and even receive call voice is not going through
