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Forgotten Apple ID and Password

My iPad was disabled for almost 2 years now and I only got the chance to restore it now. I successfully restored it already however it needs an Activation Lock. I already forgot the password of the Apple ID I used and even the security questions I put in there. Is there any way I could activate this and input my new Apple ID? Please send help. Thanks!

iPad mini 2 Wi-Fi

Posted on Jun 14, 2020 5:35 AM

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Question marked as Top-ranking reply

Posted on Jun 14, 2020 6:12 AM

Use Apple's iForgot service, or contact their Account Security team, or if you’re the iPad’s original owner, supply Apple with its purchase receipt and ask them to remove the lock.


It's not possible to activate it from a different Apple ID. The activation lock is an anti-theft measure.


(181504)

2 replies

Jun 14, 2020 6:48 AM in response to clarethromycin

If your device is Activation Locked, this help page will provide most of the information that you’ll need:

https://support.apple.com/en-us/HT201365


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Forgotten Apple ID and Password

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