Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't unlock iPhone 5



I can't unlock iPhone 5 because I forgot my security request, please help, since the phone is locked by icloud, and when I enter the password, he answers that the account was closed for security reasons and re-opened it with Two options for entering security questions or mail. The mail cannot be opened and the security questions are not forgotten. Please help to unlock the phone because the phone is mine and account


 

[Personal Information Edited by Moderator]


Posted on Jun 14, 2020 8:31 AM

Reply
Question marked as Best reply

Posted on Jun 14, 2020 8:36 AM

You have posted your personal email address in public user to user only thread, which is not wise. I have asked the forum hosts to edit your post for your safety.


See this link for help, but if you are not able to get the email or answer the security questions, you may need to contact Apple Support for help --> Turn off Activation Lock - Apple Support

1 reply
Question marked as Best reply

Jun 14, 2020 8:36 AM in response to eng80moh

You have posted your personal email address in public user to user only thread, which is not wise. I have asked the forum hosts to edit your post for your safety.


See this link for help, but if you are not able to get the email or answer the security questions, you may need to contact Apple Support for help --> Turn off Activation Lock - Apple Support

I can't unlock iPhone 5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.