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Pencil Does not show up in Bluetooth devices.

Just got the pencil for iPad Pro. It is not showing up in Bluetooth devices. I have turned the pad and the Bluetooth off and on and it still won’t recognize it.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Jun 14, 2020 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2020 3:11 PM

Hello,


If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.


Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.


Use Apple Pencil with your iPad or iPad Pro - Apple Support


Contact AppleCare

4 replies
Question marked as Top-ranking reply

Jun 14, 2020 3:11 PM in response to damom111

Hello,


If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.


Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.


Use Apple Pencil with your iPad or iPad Pro - Apple Support


Contact AppleCare

Pencil Does not show up in Bluetooth devices.

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