You do not have permission to save files to this location

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Level 1

16 points

You do not have permission to save files to this location

OS: 10.13.6 High Sierra

Excel: 16.16.22

iMac 27" Retina, late 2015, 32 gigs RAM

All of a sudden, I cannot save an Excel file. I get the message, "You do not have permission to save files to this location." I use Excel all the time.

I have done reading on it. I see others have had same problem, but I cannot find solution.

I am the admin of the imac
Get Info for Home - I have read/write permissions
Used the "apply to enclosed items" choice in "Get Info" for admin user
Get Info on Excel application - system has "read & write" permissions

One other concern: I found a user named, "wheel" in the Excel "Get Info" window.

Have no idea what this is. I have no other users on this iMac.

Does anyone know what this might mean? Do I have a virus? Can I delete the "wheel" name in the Get Info for Excel? (see screen shot)

Thank you for any help.

Posted on Jun 14, 2020 1:36 PM

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Answer 1

Top-ranking reply

carol333 Author

Level 1

16 points

Jun 19, 2020 12:57 PM in response to BDAqua

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Answer 2

BDAqua

Level 10

250,259 points

Jun 19, 2020 3:20 PM in response to carol333

I think iCloud drive is the problem, but not positive & the Apps that store documents is a different iCloud deal maybe, I can't think of a worse way for Apple to do this. :(

Getting All Files from iCloud Desktop & Documents Back from iCloud to the Local Mac

Open the Finder in MacOS and go to “iCloud Drive” (navigate via Finder or select “iCloud Drive” from the ‘Go’ menu)
Locate the “Documents” folder in iCloud Drive
Open another new Finder window and navigate to the local “Documents” folder
Select every file from the iCloud Drive Documents folder and manually transfer it to your Mac local Documents folder with drag & drop
Repeat the same process with “Desktop” on iCloud to get all contents from “Desktop” on iCloud to “Desktop” on the local Mac

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Answer 3

BDAqua

Level 10

250,259 points

Jun 18, 2020 10:13 AM in response to carol333

Carol, in Sys Prefs>iCloud, the top one here is iCloud Drive, did that get checked perchance?

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Answer 4

BDAqua

Level 10

250,259 points

Jun 14, 2020 3:56 PM in response to carol333

Did iCloud Drive get enabled perchance?

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Answer 5

carol333 Author

Level 1

16 points

Jun 17, 2020 4:57 PM in response to BDAqua

BDAqua,

iCloud has been enabled on this iMac for years, but only for photos, email, Keynote, Numbers, Pages, and Find my Mac.

It is not enabled for desktop documents and files.

Can you tell me a little more about what you're referring to?

I'm not sure what you are asking me to check.

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Answer 6

carol333 Author

Level 1

16 points

Jun 19, 2020 12:55 PM in response to BDAqua

BDAqua,

First of all, thank you for trying to answer my question.

Yes, iCloud is checked, but when I click options, I only have certain things checked, not documents.

Should I uncheck that?
If I uncheck the top level, will I then no longer be able to sync photos, Keynote, mail, etc?
I'm trying to save room on my iPad Air
I like to sync mail and photos
I also have an iPhone XS Max

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You do not have permission to save files to this location

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