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Suspicious activity

Has anyone received a call from an 1-800 number stating there is an suspicious activity on your ICloud account and not to login into any of your bank accounts or credit card accounts? The call also sent me to a support specialist and I explained the call and the call was disconnected?? Is this a scam?? Anyone know?

iPhone 7 Plus, iOS 13

Posted on Jun 14, 2020 1:49 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2020 1:52 PM

It is a scam.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Question marked as Top-ranking reply

Jun 14, 2020 1:52 PM in response to skully48

It is a scam.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Jun 14, 2020 2:07 PM in response to skully48

Common, as mentioned above. We see multiple postings discussing variations of these scams each and every day. Folks that purchased lost or stolen (and locked) iPhone and iPad devices, too. If you provided Apple ID credentials or credit card info or other sensitive data to these scammers, you’ll need to quickly resolve that exposure.


Suspicious activity

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