Ex employee set up iPad under company. No password
a former employee set up our IPad but never documented the password. What can I do?
Question marked as
Best reply
There are several quite different things with passwords, and variously referenced as “locked”...
I’ll guess you’re referencing either Activation Lock or maybe Passcode, here...
...Activation Lock.
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
You need the Apple ID and passcode associated with the Activation Lock, or the purchase receipt and matching photo ID and a discussion with Apple Support. For a company owned device, retrieve the corporate purchase paperwork and some appropriate and representative corporate ID, and have a chat with Apple Support. Activation Lock is a theft deterrent, and it wouldn’t be a theft deterrent if it were easy to bypass.
...Carrier Lock.
How to unlock your iPhone for use with a different carrier - Apple Support
Only the carrier can clear that lock.
...Passcode Lock.
If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Reset and reload the device, if it’s become disabled due to the passcode lock.
...Screen Time Lock:
If you forgot your Screen Time passcode - Apple Support
...An iPhone or iPad that is “locked up” or frozen:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support