You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to change apple account

hi I have broke my iPhone I found my old one im trying to use that one I forgot the apple id information I remember the one that broke how can I put that one on the old phone my phone is saying iPhone is disabled connect to itunes

iPhone 8, iOS 12

Posted on Jun 14, 2020 8:22 PM

Reply
2 replies

Jun 15, 2020 3:49 AM in response to wynter66

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

You also can use Apple Support Twitter https://twitter.com/AppleSupport

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

how to change apple account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.