whiteboard.microsoft.com is giving an error when loading and also it is giving a timeout token renewal error

Question

whiteboard.microsoft.com is giving an error when loading and also it is giving a timeout token renewal error


this is the error I get on whiteboard and I also get another as well
Something went wrong
An error occurred while processing your request

An authentication error occurred. Try refreshing the page, or restarting your browser.

Reference Id: 86882050-8b73-4846-85a0-537bbac04b60

Report a bug

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Comment 1

[Image Edited by Moderator to Remove Personal Information]

MacBook Pro 13″, macOS 10.15

Posted on Jun 14, 2020 10:57 PM

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Answer 1

Jun 17, 2020 6:46 PM in response to Community User

Hi, Paul,

I see you are having some trouble with the Microsoft feature Whiteboard. I'm happy to provide you some information.

Based on the screenshots and information you've shared, I'd recommend first trying the "Report a Bug" link in the error message. Otherwise, I'd suggest reaching out to Microsoft Support directly: Microsoft Support.

Cheers.

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Answer 2

Jun 17, 2020 11:01 PM in response to Community User

Bugzilla

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Answer 3

Jun 17, 2020 10:59 PM in response to MichelleT18

report a bug did not work check out the bugzilla bug

https://bugs.webkit.org/show_bug.cgi?id=213186

Microsoft told me to consult with apple still get issue

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Answer 4

Jun 17, 2020 11:05 PM in response to Community User

see the bugzilla log above I still have the issue on other browser such as Firefox do not get issue in private mode safari get issue only in safari non private mode get issue

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whiteboard.microsoft.com is giving an error when loading and also it is giving a timeout token renewal error

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