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Ringtone randomly plays

Hello, Over the last few days a ringtone I have on my phone began to randomly play. I was not receiving a phone call but the ringtone began to play. I have noticed it sometimes begins as new email is being downloaded to the phone. However, this is not consistent. It sometimes just plays. Has this happened to anyone else and how did you stop it? My phone is currently backed up and the latest update installed. I also reset the network settings at Apple's suggestion. Thank you,


Posted on Jun 15, 2020 8:17 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2020 7:58 AM

Hello hndbgldy,


Welcome to Apple Support Communities!


I understand from your question that intermittently you receive notification noises without any new notifications. I can certainly help you with this!


There are some apps that cause sounds to play at various times and they don't always play by the rules. I would suggest going through your notification settings and tuning off notifications/notification sounds for apps you do not care about receiving notifications from and this may stop the random sounds from happening.

Change notification settings on iPhone


I hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!


Cheers.

2 replies
Question marked as Top-ranking reply

Jun 18, 2020 7:58 AM in response to hndbgldy

Hello hndbgldy,


Welcome to Apple Support Communities!


I understand from your question that intermittently you receive notification noises without any new notifications. I can certainly help you with this!


There are some apps that cause sounds to play at various times and they don't always play by the rules. I would suggest going through your notification settings and tuning off notifications/notification sounds for apps you do not care about receiving notifications from and this may stop the random sounds from happening.

Change notification settings on iPhone


I hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!


Cheers.

Ringtone randomly plays

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