Hi my mac keeps shutting down randomly, please help!

PADltd wrote:

Hi, since i have had Catalina on my mac, its never been the same. And it's getting worse, it's on the most up to date version.

If i'm watching say Netflix, after 15 mins or so the Mac just shuts down,

Zoom call today, did the exact same,

If the Mac is on charge, it will again shut down if i try to do anything on it. And also goes quite hot.

Like the fans don't kick in.

I have spoken to Apple a few times but don't seem to get the problem solved.

Can anyone suggest anything? Please

If your Mac shuts down or restarted because of a problem - Apple Support