How to fix an iPad that's been disabled after entering the wrong passcode and is not connecting to iTunes

How to fix an iPad that's been disabled after entering the wrong passcode?

I don't have an option on iCloud to erase the iPad and when i connect it to my MacBook it won't connect to iTunes. HELP

iPad Air, iOS 11

Posted on Jun 15, 2020 9:28 AM

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Question marked as Top-ranking reply

Posted on Jun 15, 2020 9:33 AM

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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How to fix an iPad that's been disabled after entering the wrong passcode and is not connecting to iTunes

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