voicemail not working

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voicemail not working

My phone calls are not going to voicemail and when I try to create a greeting it will not save it --- error message 1035 comes up

iPhone 7 Plus

Posted on Jun 15, 2020 2:17 PM

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Answer 1

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Tesserax

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Jun 15, 2020 2:20 PM in response to lydphillips

Voicemail service is provided by your cellular provider. You will need to contact them for any assistance with your voicemail service on your phone.

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Answer 2

lydphillips Author

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Jun 15, 2020 2:31 PM in response to Tesserax

my phone won't let me record a greeting for voicemail, is that a apple phone problem or a service provider issue (ATT)?

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Answer 3

Tesserax

Level 10

151,905 points

Jun 15, 2020 2:42 PM in response to lydphillips

That would be AT&T. (I know, I use their service. They also provide a number of links for voicemail troubleshooting. Here's one: Voicemail Device Support - AT&T)

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Answer 4

lydphillips Author

Level 1

9 points

Jun 15, 2020 5:06 PM in response to Tesserax

Thanks, I'll check it after my 5:30 Zoom meeting I'm preparing for, I'll let you know if it works. I appreciate your help.

Lydia

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voicemail not working

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