You can make a difference in the Apple Support Community!
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📱 Learn more about your iPhone
my daughter's iphone x will not restart after the 13.5.1 update was loaded. she spent 1.5 with apple support yesterday and was unable to recover it. her entire phone is backed up to icloud but even a factory reset won't work. any ideas?
iPhone X
I'm having this problem with my iPhone XS Max after my updates to 13.5 and 13.5.1
Try this:
At least for me, these steps stabilized the phone. Now you can try logging into icloud and restoring your phone from backup.
My phone is prone to rebooting if I use messages or if the lock screen is activated. (in those cases, try to tap quickly on either the phone or flashlight icons - those seem to stop the rebooting)
I'm having this problem with my iPhone XS Max after my updates to 13.5 and 13.5.1
Try this:
At least for me, these steps stabilized the phone. Now you can try logging into icloud and restoring your phone from backup.
My phone is prone to rebooting if I use messages or if the lock screen is activated. (in those cases, try to tap quickly on either the phone or flashlight icons - those seem to stop the rebooting)
iphone x died after 13.5.1
