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Ghost Email Messages

I have an iPhone XS Max which is updated with the most recent iOS. I can’t seem to get rid the 3 unread ghost emails. I’ve tried going into the email settings, turning the phone off/on. Nothing works. It’s truly frustrating.

iPhone XS Max, iOS 13

Posted on Jun 15, 2020 7:43 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2020 10:36 AM

Hi Tired_n_DC,


Thanks for checking on that account for us.


Since you have an iCloud email address, let's try logging into iCloud Mail through the website at a computer:

Web-only access to iCloud - Apple Support


Let me know what you find.


Thanks for using the Apple Support Communities.

6 replies

Jun 18, 2020 4:47 PM in response to Tired_n_DC

Hi Tired_n_DC,


I understand you're having trouble managing emails in the Mail app and I want to help.


Is it that you're seeing the red badge with a number on the Mail app?

If that's the case, try opening Mail and navigating to All Inboxes. Tap Edit > Select All > Mark > Mark as Read. That should help you remove any messages showing as read in an inbox.


Here's more on organizing Mail.

Organize email in Mail on iPhone - Apple Support


Let me know if that helps.


Thanks for using the Apple Support Communities.

Ghost Email Messages

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