A fraudster hacked my account Apple ID!

Hello!

A fraudster hacked my account Apple ID!

Changed 1. Apple ID 2.password 3. phone number


Fraudsters extort $ 1,500! 


"Do you want to get your apps and account back? You need to pay $1500 to my btc (bitcoin) wallet. Then you will get your account back. 

My bitcoin wallet: ..... "


What should I do?

Posted on Jun 16, 2020 12:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2020 1:48 PM

contact Apple ID Support. Based on multiple posts I have read, they may not be willing to help. See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      



5 replies
Question marked as Top-ranking reply

Jun 16, 2020 1:48 PM in response to AndroSik90

contact Apple ID Support. Based on multiple posts I have read, they may not be willing to help. See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      



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A fraudster hacked my account Apple ID!

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