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User profile for user: thejoelofmen
thejoelofmen Author
User level: Level 1
13 points

iPhone XR camera continuously refocusing

Hello,


The camera on my iPhone XR is continuously refocusing. Any time I take a photo, it’s either out of focus with a sort of zoom effect, or the image appears wavy.


I see that this issue was raised here: https://discussions.apple.com/thread/250481702?r_s_legacy=true by user Michael-Reisman and addressed by user Doctor Zhivago July-September of 2019, but I don’t see any actual solution posted. The iOS was speculated to be the cause, however I am currently using iOS 13.5.1, a much later version, and am still experiencing the same issue. I have also completed a factory reset and restore from a backup performed just before this reset. Still no change.


The camera is such a significant portion of having a phone, and not having it has been causing me issues for some time. I’ve been waiting patiently for new iOS’s and suggestions but no updates have been posted. What is the best path forward?

iPhone XR

Posted on Jun 16, 2020 4:15 PM

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User profile for user: Rysz
Rysz
User level: Level 8
44,421 points

Posted on Jun 16, 2020 4:38 PM

Check this Apple article. It covers all troubleshooting possibilities. If nothing helps, it might be a hardware issue. Now that stores are reopening, make a fresh backup and take it to an Apple Store to have it tested.


Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/HT203040 

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User profile for user: Rysz
Rysz
User level: Level 8
44,421 points

Jun 16, 2020 4:38 PM in response to thejoelofmen

Check this Apple article. It covers all troubleshooting possibilities. If nothing helps, it might be a hardware issue. Now that stores are reopening, make a fresh backup and take it to an Apple Store to have it tested.


Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/HT203040 

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iPhone XR camera continuously refocusing

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