Refund of App (Prisma)

Hi everybody,

I bought Prisma (app) yesterday, it has 3 days free trial period. Unfortunately i paid annual paymet for this app, now how can i get refund amount? I think it has 3 days free trail but why annual payment charged promptly, thanks lot

iPhone 6s, iOS 13

Posted on Jun 17, 2020 12:15 AM

Reply
2 replies

Jun 17, 2020 12:25 AM in response to shahin163

hello

you need to check what is your payment method in Apple id account. If you paid via PayPal then you can easily get refund from PayPal or escalate the claim to PayPal. Also, do not forget to unsubscribe the app under subscriptions or else you will be charged again. If you cannot do any of that then remove your card or PayPal account to avoid any upcoming unknown charges.


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Refund of App (Prisma)

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