Profile manager tasks stuck on "Pending" --- alert handshake failure

OSX Server on 10.15.4.latest

Apple MDM


I am unsure why I get 'alert handshake failure' below

Certificates are setup and firewall is Open (for testing).



jrpserver:~ jrp$ curl -kvvv https://gateway.push.apple.com:2195

*  Trying 17.188.167.16...

* TCP_NODELAY set

* Connected to gateway.push.apple.com (17.188.167.16) port 2195 (#0)

* ALPN, offering h2

* ALPN, offering http/1.1

* successfully set certificate verify locations:

*  CAfile: /etc/ssl/cert.pem

 CApath: none

* TLSv1.2 (OUT), TLS handshake, Client hello (1):

* TLSv1.2 (IN), TLS handshake, Server hello (2):

* TLSv1.2 (IN), TLS handshake, Certificate (11):

* TLSv1.2 (IN), TLS handshake, Request CERT (13):

* TLSv1.2 (IN), TLS handshake, Server finished (14):

* TLSv1.2 (OUT), TLS handshake, Certificate (11):

* TLSv1.2 (OUT), TLS handshake, Client key exchange (16):

* TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):

* TLSv1.2 (OUT), TLS handshake, Finished (20):

* TLSv1.2 (IN), TLS alert, handshake failure (552):

* error:1401E410:SSL routines:CONNECT_CR_FINISHED:sslv3 alert handshake failure

* Closing connection 0

curl: (35) error:1401E410:SSL routines:CONNECT_CR_FINISHED:sslv3 alert handshake failure



... on Profile Manager I have:


Mac mini, macOS 10.15

Posted on Jun 17, 2020 4:51 AM

Reply
2 replies

Jul 20, 2020 2:31 AM in response to MaXenaeL

Thanks All,


So it is now working on about a 15 minutes cycle, or a restart by the end device, one or other works :-)


However, I find that it is only working for Desktop devices like iMacs, MacBooks, Mac Pros...

It is not working for iPhones and iPads at all.

Those are stuck on pending and have been for 2 weeks now :-(




Dates are recent, as I have again deleted and re-added the iPhone and iPad devices.

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Profile manager tasks stuck on "Pending" --- alert handshake failure

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