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How to get rid of Adobe updater

12818 Views 17 Replies Latest reply: Nov 7, 2010 8:30 AM by Sharon Goodman RSS
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LawrenceHare Level 1 Level 1 (5 points)
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Jul 21, 2010 5:53 AM
I recently updated Photoshop to CS5 and I now have an irritating new startup called Adobe Updater. This thing parks itself in the menu bar and slows down startup, and I cannot find where it lives. It is not in any of the startup folders nor in the user account startup item list. Does anyone know how I can get rid of this thing? I try to keep a lean system and I will check for updates myself, I very much dislike all these programs leaping into action when I startup the machine but for some reason the Adobe updater is not following the rules and is being "clever..."

Does anyone know how I can get rid of this thing and how it insinuates itself into the startup process? I would like to make sure that other applications are also not doing the same thing and running code over which I have no control. It's getting like Windows for all love...

Thanks - Lawrence
Mac SE, PowerBook 140, 2 MacMinis, MacBook Pro 17", 24" iMac and a panic of PCs, Mac OS X (10.6.2)
  • Allan Eckert Level 8 Level 8 (39,360 points)
    Currently Being Moderated
    Jul 21, 2010 6:18 AM (in response to LawrenceHare)
    Hi Lawrence;

    Have you asked Adobe seeing as how it is their product?


    ___________________

    Allan
    tiger
    MacBook Pro, PowerMac G5 Quad. iPhone, Mac OS X (10.5.8), 7800 GT, 6.5 GB RAM, 440 GB, Nikon N80, D70 and D300 Nikon Coolscan 5000ED
  • Kurt Lang Level 7 Level 7 (31,485 points)
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    Jul 21, 2010 6:46 AM (in response to LawrenceHare)
    If the update icon isn't sitting up in the menu bar, open any CS5 app and choose Help > Updates. The same updater dialogue will launch. Click on Preferences at the upper right. Turn off the check box for "Notify me of new updates in the menu bar." Click Done, click Quit.

    Unlike CS4 and earlier, this is the only way to check for updates from your computer (without just going to Adobe's site and looking), so remember to launch it every so often to see what's available.
    Mac Pro 8 core Xeon, 14GB RAM, Mac OS X (10.6.4), Kodak Eversmart Supreme scanner, Epson Stylus Pro 4000
  • Kurt Lang Level 7 Level 7 (31,485 points)
    Currently Being Moderated
    Jul 21, 2010 6:57 AM (in response to LawrenceHare)
    I did not find this Adobe updater in any of those. So how does it get launched?


    Good question. I first looked in the normal places too, and found nothing. Tech Tool Pro also has a self placing icon for the menu bar, which can only be disabled from its System Preferences applet.
    Mac Pro 8 core Xeon, 14GB RAM, Mac OS X (10.6.4), Kodak Eversmart Supreme scanner, Epson Stylus Pro 4000
  • Tim Fall Calculating status...
    Currently Being Moderated
    Oct 9, 2010 11:30 PM (in response to Kurt Lang)
    Did anyone ever discover the startup mechanism? I would like to be able to remove it from the startup process and run it manually if thats possible.
    MacBook Pro, Mac OS X (10.5.2)
  • PaulKemp Level 1 Level 1 (135 points)
    Currently Being Moderated
    Oct 9, 2010 11:35 PM (in response to LawrenceHare)
    What folders have you checked? There are user and system /Library/LaunchAgents & /Library/LaunchDaemons that will load items as well.
    Mac OS X (10.5.8)
  • Tim Fall Level 1 Level 1 (65 points)
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    Oct 9, 2010 11:40 PM (in response to PaulKemp)
    Thanks for the quick response. I've checked these and the only slightly relevant thing is a com.adobe.ARM plist in the user LaunchAgents folder. However this appears to be a DRM thing for Acrobat Pro. I've also checked the system list of registered launchd items and found nothing.
    MacBook Pro, Mac OS X (10.5.2)
  • noondaywitch Level 6 Level 6 (8,130 points)
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    Oct 10, 2010 1:07 AM (in response to Tim Fall)
    Macintosh HD > Library > Application Support > Adobe > Updater (possibly Updater5).

    Removing it should do the job, but you'll probably then be irritated by a dialogue box at PS start up saying there are files missing. Don't you just love Adobe?
    iMac 24" 1.93GHz/620/4G, Mac OS X (10.6.4), Mac Book 2.4/250/2G, MacBook 2.4/160/2G, 10.6.4
  • Tim Fall Level 1 Level 1 (65 points)
    Currently Being Moderated
    Oct 10, 2010 8:41 PM (in response to noondaywitch)
    While this would remove the updater, it doesn't solve the problem of how the update is running on startup. It also potentially wouldn't remove any mechanism that the updater is using to run itself on startup.
    MacBook Pro, Mac OS X (10.6.4)
  • CMCSK Level 6 Level 6 (10,200 points)
    Currently Being Moderated
    Oct 10, 2010 9:00 PM (in response to Tim Fall)
    Did you check the login items - System Preferences/Accounts/Login items
    Mac OS X (10.6.4)
  • Tim Fall Level 1 Level 1 (65 points)
    Currently Being Moderated
    Oct 10, 2010 9:48 PM (in response to CMCSK)
    Yes, we've looked there as well.

    Here's what's been tried already (from above posts):

    System and User:
    Library/Launch Agents
    Library/Launch Daemons

    /Library/Startup Items
    User Login Items

    This should cover all the proper ways to launch items at startup or login time.
    MacBook Pro, Mac OS X (10.5.2)
  • RJV Bertin Level 3 Level 3 (950 points)
    Currently Being Moderated
    Oct 11, 2010 2:36 AM (in response to Tim Fall)
    Acrobat Reader has or had a similar annoyance, from v8 upwards. The updater app is contained somewhere within the app bundle, as is an install checklist. If the updater doesn't live in /Library/AppSupport, it will be copied as long as the former 2 entities exist. It's been one reason for me to stick with AcroRead v7...
    Have a look on the ArsTechnica MacAch — if I remember correctly the exact recipe to get rid of the updater AND of the self-repair is still online there.
    MBP 13" 2.4Ghz 6/250Gb, Mac OS X (10.6.4), 12" PillowBook 1.0Ghz 0.7/ext-80Gb; PB15" RIP; dual G5@1.8Ghz
  • Roger Paolo Level 1 Level 1 (0 points)
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    Nov 3, 2010 12:10 AM (in response to PaulKemp)
    I have com.adobe.CS5ServiceManager.plst in /Library/launchagents. Checked the content and there are these lines (amongst others)

    <string>/Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5Service Manager</string>
    <string>-launchedbylogin</string>
    </array>
    <key>RunAtLoad</key>

    would this be the app? I tried starting it from the finder but it does not.
    Mac Pro Quad 2.66 - Macbook 13.3" 2GHz - Powerbook G4 12" 1.5GHz, Mac OS X (10.6.4)
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