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Smart Keyboard Intermittent Issue

iPad Pro 10.2 and Apple Smart Keyboard. Been fine for a year or two since new but now randomly switches from Smart Keyboard to on screen mid sentence about 75% of the time. Works again after reboot but can happen again in 1 minute. Have cleaned (several times) the points on both the keyboard and iPad itself to no avail.

Anyone else managed to resolve this?

cheers,

Ric

Posted on Jun 17, 2020 5:33 AM

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Question marked as Best reply

Posted on Jun 17, 2020 8:56 AM

Hello,


Checkout this Apple Support document on how to troubleshoot Smart Keyboard. If the problem still persists please call Apple.


Use your Smart Keyboard Folio or Smart Keyboard with iPad Pro - Apple Support


Contact AppleCare

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Smart Keyboard Intermittent Issue

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