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Fraudulent charges

I received an email that says I bought a bundle and I DID NOT for a video game. How do I find out how to make sure this isn’t charging me??

iPhone XR

Posted on Jun 17, 2020 10:21 AM

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Question marked as Top-ranking reply

Posted on Jun 17, 2020 11:19 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it still appears to be a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support



1 reply
Question marked as Top-ranking reply

Jun 17, 2020 11:19 AM in response to Jen3ar

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it still appears to be a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support



Fraudulent charges

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