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User profile for user: Demo6522
Demo6522 Author
User level: Level 1
8 points

I’m sending my iPhone back to Apple after they sent me a replacement via express replacement.

Do I need to erase my data and apps from my device before putting it in the box and sending it back to Apple?

iPhone 11

Posted on Jun 17, 2020 12:26 PM

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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
212,732 points

Posted on Jun 17, 2020 12:29 PM

Yes. Here are the instructions—>What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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I’m sending my iPhone back to Apple after they sent me a replacement via express replacement.

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