You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restoring my ipod touch (4th gen)

i recently re-found my 4th generation ipod touch i had when i was a kid and recharged it but it says (ipod is disabled connect to itunes) with no options to do anything, so i connected it to my laptop and to my mums itunes that we used to use, but it wouldn't let me connect and asked my to type in the pin (which i have forgotten:( ), then i looked to get in to the ipod on apple website and it told me to back up my ipod the reset it then restore, but the problem is i cant back it up because of the itunes thing above, so basically does anyone have any tips or stuff ? :)

iPod Touch (4th Gen)

Posted on Jun 17, 2020 1:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2020 6:33 PM

Hello,


Unfortunately you must now fully restore your iPod to factory settings. There is no way for you to recover its data.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Similar questions

1 reply
Question marked as Top-ranking reply

Jun 17, 2020 6:33 PM in response to TomLavender

Hello,


Unfortunately you must now fully restore your iPod to factory settings. There is no way for you to recover its data.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Restoring my ipod touch (4th gen)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.