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icloud log in

how do I log onto icloud? I get a message saying I can't log on, but I have an icloud account.

iPhone 5s, iOS 12

Posted on Jun 17, 2020 3:34 PM

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Question marked as Best reply

Posted on Jun 17, 2020 3:48 PM

If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

1 reply
Question marked as Best reply

Jun 17, 2020 3:48 PM in response to 3449

If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

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