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Level 1

4 points

My phone is not updating

iPhone updating is not working

iPhone 8 Plus, iOS 13

Posted on Jun 17, 2020 9:55 PM

Top-ranking reply

Level 10

149,508 points

Posted on Jun 17, 2020 11:40 PM

Requirements to start and install an Update on an iPhone-

The phone must be charged to over 50%
Low Power Mode must be OFF
You cannot be connected through VPN
You must have a Wi-Fi connection (not cellular)
You should plug in the phone or put it to charge to assure it stays on and connected to Wi-Fi.

Axel F.

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