apple id password show wrong in when app update in appstore

I am updating the apps but my apple id password is showing incorrect. I have also change the password then also it is showing wrong password

Posted on Jun 18, 2020 4:56 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2020 5:20 AM

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

You also can use Apple Support Twitter https://twitter.com/AppleSupport

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

__________


If you can’t download or update apps on your iPhone or other Apple device https://support.apple.com/en-us/HT207165

__________


Maybe you are having a server problem. There have been quite a few Apple server connection problems lately. See If you can't connect to the App Store, iTunes Store, or other Apple services https://support.apple.com/en-us/HT201400. Among other

things, see Check Apple’s System Status page to be proactive in knowing if there is a server problem when you want to access a particular one.

__________


Last, see What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is the problem.

 

Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID. 

3 replies
Question marked as Top-ranking reply

Jun 18, 2020 5:20 AM in response to Tannu0501

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

You also can use Apple Support Twitter https://twitter.com/AppleSupport

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

__________


If you can’t download or update apps on your iPhone or other Apple device https://support.apple.com/en-us/HT207165

__________


Maybe you are having a server problem. There have been quite a few Apple server connection problems lately. See If you can't connect to the App Store, iTunes Store, or other Apple services https://support.apple.com/en-us/HT201400. Among other

things, see Check Apple’s System Status page to be proactive in knowing if there is a server problem when you want to access a particular one.

__________


Last, see What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is the problem.

 

Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID. 

Jun 18, 2020 7:44 AM in response to Tannu0501

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

Jun 18, 2020 5:14 AM in response to Tannu0501

If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

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apple id password show wrong in when app update in appstore

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