Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad screen is frozen

My ipad screen is frozen. It has power coming to it but I cannot move the screen.




[Re-Titled by Moderator]

iPad, iPadOS 13

Posted on Jun 18, 2020 9:54 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2020 10:05 AM

Try a forced restart of your iPad:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jun 18, 2020 10:05 AM in response to YiayiaM

Try a forced restart of your iPad:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

Regards

Giulio

My iPad screen is frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.