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Level 1

4 points

My iPad screen is frozen

My ipad screen is frozen. It has power coming to it but I cannot move the screen.

[Re-Titled by Moderator]

iPad, iPadOS 13

Posted on Jun 18, 2020 9:54 AM

Top-ranking reply

Level 10

208,662 points

Posted on Jun 18, 2020 10:05 AM

Try a forced restart of your iPad:

iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

Regards

Giulio

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