My id is disabled
My Apple ID is disabled and I can’t change the payment detail and ask me to contact Apple customer service.
iPhone 11 Pro, iOS 13
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Note that we are not "Apple customer service."
See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”
Use the Apple recommended support link above first.
You also can use Apple Support Twitter https://twitter.com/AppleSupport
And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.