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iTunes won't connect to store/update server

As the title says iTunes will not connect to the store or the update server, I have an active connection and have never experienced this problem before so it therefore cannot be firewall etc. Please help

Running windows xp

Posted on Jul 21, 2010 6:25 AM

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7 replies

Jul 26, 2010 12:17 PM in response to Phantombantam

hey guys, I've been on this problem for 5 days now nothing you can do will solve this error, ''itunes could not connect to the itunes store make sure your network connection is active and try again'' I'm running XP SP3 and my ISP is tiscali (talk talk, pipex)all one and the same. I have spent hours on the phone to both tiscali and apple support who still cant solve the problem. Apple are calling me back tomorrow to offer more help. Trust me when I tell you I have tried everything on apples discussion site and nothing will work. The only way I can connect to the itunes store is on my laptop using another ISP.
If anyone has the same problem and has solved it I would love to hear how.

iTunes won't connect to store/update server

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