Itunes won't open on a new MacBook

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Level 1

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Itunes won't open on a new MacBook

I just completed my Time Machine installation on a new MacBook Pro from a backup from my old MacBook. Everything is working fine except that when I open Itunes, it keeps quitting unexpectedly and never opens up. Has anyone else had this problem?

Black MacBook C2D, Mac OS X (10.4.8)

Posted on Jul 21, 2010 6:30 AM

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Answer 1

Aug 7, 2010 7:24 PM in response to Mr.Amado

I have the same problem. I use Migration to put the files I had on my iMac to my new MacBook Pro. It would not work so I reinstalled iTunes. It still does not work. I keep getting the message
"ITunes quit unexpectedly.
Click Reopen to open the application again. This report will be sent to Apple automatically.

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Answer 2

sig

Level 8

35,862 points

Aug 7, 2010 10:27 PM in response to Mr.Amado

You have a new Mac and with that comes 90 days AppleCare phone support. Use it.

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Answer 3

louise_b

Level 1

0 points

Aug 8, 2010 12:41 AM in response to Mr.Amado

Hi, I had exactly the same issue when I was setting up my new MBP a few weeks ago.

Have you updated all the software on your new macbook pro? I spent hours and hours trying things like re-transferring etc, and eventually tried checking for software updates. After that it worked fine. I think there was an update for itunes or genius or something. (It's a shame they don't suggest this in the troubleshooting section of the manual - would have saved me a lot of time!)

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