Apple.com bill itunes unrecignized payments

Dear Sirs,


I have just found out that since 14.May.2020 six unrecognized payments have been made from my VISA account to Apple.com bill itunes with 1 x 10.99€ and 5 x 5.49€ values.


I am writing to ask for information regarding these payments - since I did not buy or subscribe for anything in itunes.


In fact, since in the last 3-4 year I have had a profissional PC that is blocked and has not itunes installed, I have not even entered itunes for years.


So, I would appreciate if you could tell me what payments they were, stop them if they are recurring and hopefully return them.


Thanks, and kind regards,


Katalin


Posted on Jun 19, 2020 1:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2020 4:06 AM

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If you still can't find out what account has made the charges,

Contact apple by the link in that article.


or:

Contact Apple for support and service - Apple Support


Good luck!

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Apple.com bill itunes unrecignized payments

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