You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App shadow persists on iPad Air 2 screen

Hi everyone,

After I did an update to iOS 13.5.1, I noticed touch screen interaction is slow and sometimes non-responsive on my iPadAir2. And now I have a shadow from an app or keyboard persisting on the screen even after a reboot. Any thoughts or suggestion is greatly appreciated ... many thanks

iPad Air 2, iPadOS 13

Posted on Jun 19, 2020 1:43 AM

Reply
3 replies

Jun 19, 2020 4:03 AM in response to ParticleS

A forced-restart is often helpful in resolving isolated issues that occur after a system update:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



App shadow persists on iPad Air 2 screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.