App shadow persists on iPad Air 2 screen

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App shadow persists on iPad Air 2 screen

Hi everyone,

After I did an update to iOS 13.5.1, I noticed touch screen interaction is slow and sometimes non-responsive on my iPadAir2. And now I have a shadow from an app or keyboard persisting on the screen even after a reboot. Any thoughts or suggestion is greatly appreciated ... many thanks

iPad Air 2, iPadOS 13

Posted on Jun 19, 2020 1:43 AM

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Answer 1

Jun 19, 2020 4:03 AM in response to ParticleS

A forced-restart is often helpful in resolving isolated issues that occur after a system update:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

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Answer 2

ParticleS Author

Level 1

8 points

Jun 20, 2020 11:38 AM in response to LotusPilot

Thank you LotusPilot for your reply and suggestion. I have tried this force-restart , sadly it made no improvement or difference. I’m now wondering if the iOS new update had something changed about screen interaction and /or image rendering!?

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Answer 3

Jun 20, 2020 4:47 PM in response to ParticleS

I suggest you seek assistance directly from Apple Support. You’ll find the Contact Support link at top-right of this page.

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App shadow persists on iPad Air 2 screen

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