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Alice890 Author

Level 1

4 points

Apple ID Disabled

I am trying to update my payment method but I get a message that says my Apple ID is disabled in the AppStore and iTunes. How do I fix this issue

Posted on Jun 19, 2020 2:41 AM

Top-ranking reply

donv_the_ghost

Level 9

50,942 points

Posted on Jun 19, 2020 2:45 AM

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”

Use the Apple recommended support link above first.

You also can use Apple Support Twitter https://twitter.com/AppleSupport

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

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Apple ID Disabled

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