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I am unable to update/restore my loked iPad mini, but have logged into iTunes online.

I am unable to update/restore my iPad mini, and it states; iPad is disabled, connect to iTunes. But, it fails when I try and update through iTunes.

iPad, iOS 9

Posted on Jun 19, 2020 5:03 AM

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Posted on Jun 19, 2020 11:18 AM

Hello,


Please refer to the following Apple Support document.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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I am unable to update/restore my loked iPad mini, but have logged into iTunes online.

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