You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone X Max black screen with apple logo, tried connecting it to the computer to update it and it didn't work, also quickly pressed volume up and down then lock button and nothing

IPhone X Max black screen with apple logo, tried connecting it to the computer to update it and it didn't work, also quickly pressed volume up and down then lock button and nothing

iPhone 11 Pro Max

Posted on Jun 19, 2020 9:15 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2020 1:39 PM

The button sequence is a little different as you need to hold one down for a while

see https://support.apple.com/en-gb/HT201412

1 reply

IPhone X Max black screen with apple logo, tried connecting it to the computer to update it and it didn't work, also quickly pressed volume up and down then lock button and nothing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.