DanielS135 Author

Level 1

4 points

IPhone X Max black screen with apple logo, tried connecting it to the computer to update it and it didn't work, also quickly pressed volume up and down then lock button and nothing

IPhone X Max black screen with apple logo, tried connecting it to the computer to update it and it didn't work, also quickly pressed volume up and down then lock button and nothing

iPhone 11 Pro Max

Posted on Jun 19, 2020 9:15 AM

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1 reply

Level 10

100,155 points

Jun 19, 2020 1:39 PM in response to DanielS135

The button sequence is a little different as you need to hold one down for a while

see https://support.apple.com/en-gb/HT201412

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IPhone X Max black screen with apple logo, tried connecting it to the computer to update it and it didn't work, also quickly pressed volume up and down then lock button and nothing

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