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Lightning port retention wings broke, is it a problem

My son came to me this morning saying that my (his) iPad won't plug in. I tried the lighting cable and it wouldn't go in the port at all. Expecting lint I used a toothpick to clean it out. It looked clean but knowing that it can get jammed in there I cleaned all around, but not that hard. Well not long into the process these 2 metal pieces flew out. The best I can figure it's part of the mechanism that go into the retention divots on the cable. Something like this from an iPhone 5 teardown.



The cable fits now, charges, and actually holds in the port just fine.


Here is a picture of the actual metal pieces.



Does anyone know if this is used in grounding for the cable (pinout lists pin 1 as the ground so I don't think so) and if it's ok to keep using? Should I have someone at the Apple Store look at it?


Thanks

iPad Air 2 Wi-Fi

Posted on Jun 19, 2020 10:13 AM

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Posted on Jun 19, 2020 10:25 AM

It’s difficult to identify the function of the items in your photo. That said, it is largely irrelevant - as the Lightning port has suffered damage requiring complete replacement of the connector.


Apple do not offer “repairs” for iPad - but instead offer a chargeable out-of-waranty exchange programme for qualifying devices.


The typical cost is frequently reported to be approximately 60% of the “as new” cost of your iPad. If available, the exchange will be for a reconditioned iPad of the same model and specification.

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Question marked as Best reply

Jun 19, 2020 10:25 AM in response to Jeffrey Stonebraker

It’s difficult to identify the function of the items in your photo. That said, it is largely irrelevant - as the Lightning port has suffered damage requiring complete replacement of the connector.


Apple do not offer “repairs” for iPad - but instead offer a chargeable out-of-waranty exchange programme for qualifying devices.


The typical cost is frequently reported to be approximately 60% of the “as new” cost of your iPad. If available, the exchange will be for a reconditioned iPad of the same model and specification.

Lightning port retention wings broke, is it a problem

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