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My iPad has been disabled. I never backed it up to iTunes and I tried restoring it but it's saying firmware is not compatible so it can't be restored. Please advise?

How do I enabled my iPad even though I never backed it up on iTunes? When I tried to restore it, it gives me a message saying that the firmware is not compatible.

Posted on Jun 19, 2020 3:39 PM

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Posted on Jun 19, 2020 7:03 PM

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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My iPad has been disabled. I never backed it up to iTunes and I tried restoring it but it's saying firmware is not compatible so it can't be restored. Please advise?

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