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Reset my iPad password without resetting my computer

Please someone help, I haven't used my iPad in a while and forgot the passcode. I have so much on it, I cant bare to lose, is there anything I can do

Posted on Jun 19, 2020 4:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2020 4:54 PM

If you have forgotten your iPad passcode, or the iPad is disabled, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


Unless you have an iCloud or iTunes backup, if the passcode has been forgotten, the locally stored data on the iPad is already lost; the recovery procedure will irretrievably erase this data. The passcode unlocks the encryption key that secures the local data.


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You will also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, if needed, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



2 replies
Question marked as Top-ranking reply

Jun 19, 2020 4:54 PM in response to lakisha0609

If you have forgotten your iPad passcode, or the iPad is disabled, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


Unless you have an iCloud or iTunes backup, if the passcode has been forgotten, the locally stored data on the iPad is already lost; the recovery procedure will irretrievably erase this data. The passcode unlocks the encryption key that secures the local data.


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You will also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, if needed, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



Reset my iPad password without resetting my computer

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