Cannot activate iPhone after restore
I restored this perfectly working iPhone 6 to give it to my mother in law - and now it's stuck trying to activate.
I spoke to Apple Support, went to the Genius Bar - no luck; the phone is stuck at
"Your iPhone could not be activated because the activation server cannot be reached."
Now, if nothing else, this is a very misleading error message.
I checked the console logs, and it looks like the process is having some problems getting information from the phone:
The mobileactivationd process says:
Invalid equipmentInfo
and also
No IMEI in CT mobile equipment info dictionary
When I went to the Apple Store Genius Bar the resident genius told me that the iPhone was purchased in the US, which was unusual, but it's possible I got it from some reseller (he also said the display was non-standard). So maybe it was the fact that it was not a 'standard' iPhone from Apple that's causing these issues - but it would be nice to find out more about why this is happening - the iPhone was working perfectly fine for 5 years before the reset !!
Any feedback is highly appreciated.
Patrick
iPhone 6
