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Find My Iphone

I've misplaced my phone and when I try and use find my iphone and device is not located. How can that be?


Posted on Jun 20, 2020 12:04 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2020 12:11 AM

If you didn't turn on Find My [device] before your device was lost or stolen, it can't be used to locate your device. Change your Apple ID password. Change the passwords for other internet accounts on your device. This can include email accounts, Facebook, or Twitter etc...


Don'ts

If you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device.


If Find My [device] isn't turned on on your missing device

If you didn't turn on Find My [device] before your device was lost or stolen, it can't be used to locate your device. But you can use these steps to help protect your data:

  1. Change your Apple ID password. By changing your Apple ID password, you can prevent anyone from accessing your iCloud data or using other services (such as iMessage or iTunes) from your missing device.
  2. Change the passwords for other internet accounts on your device. This can include email accounts, Facebook, or Twitter.
  3. Report your lost or stolen device to local law enforcement. Law enforcement might request the serial number of your device. Find your device serial number.
  4. Report your lost or stolen device to your wireless carrier. Your carrier can disable the account, preventing phone calls, texts, and data use.
  5. Remove your lost or stolen device from your list of trusted devices.

Find My [device] is the only way that you can track or locate a lost or missing device. If Find My [device] isn't enabled on your device before it goes missing, there's no other Apple service that can find, track, or flag your device for you.


2 replies
Question marked as Top-ranking reply

Jun 20, 2020 12:11 AM in response to jxl0507

If you didn't turn on Find My [device] before your device was lost or stolen, it can't be used to locate your device. Change your Apple ID password. Change the passwords for other internet accounts on your device. This can include email accounts, Facebook, or Twitter etc...


Don'ts

If you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device.


If Find My [device] isn't turned on on your missing device

If you didn't turn on Find My [device] before your device was lost or stolen, it can't be used to locate your device. But you can use these steps to help protect your data:

  1. Change your Apple ID password. By changing your Apple ID password, you can prevent anyone from accessing your iCloud data or using other services (such as iMessage or iTunes) from your missing device.
  2. Change the passwords for other internet accounts on your device. This can include email accounts, Facebook, or Twitter.
  3. Report your lost or stolen device to local law enforcement. Law enforcement might request the serial number of your device. Find your device serial number.
  4. Report your lost or stolen device to your wireless carrier. Your carrier can disable the account, preventing phone calls, texts, and data use.
  5. Remove your lost or stolen device from your list of trusted devices.

Find My [device] is the only way that you can track or locate a lost or missing device. If Find My [device] isn't enabled on your device before it goes missing, there's no other Apple service that can find, track, or flag your device for you.


Find My Iphone

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