Why am I being charged by Apple?
I would like to know what all im being charged by you guys. It seems like I’m even being charged more then once.
[Re-Titled by Moderator]
iPhone 11 Pro Max, iOS 13
Apple Intelligence is now available on iPhone, iPad, and Mac!
I would like to know what all im being charged by you guys. It seems like I’m even being charged more then once.
[Re-Titled by Moderator]
iPhone 11 Pro Max, iOS 13
See your purchase history for the App Store or iTunes Store https://support.apple.com/en-us/HT204088 to see if the charge was made by Apple. If you think you are owed a refund, see Request a refund for apps or content that you bought from Apple https://support.apple.com/en-us/HT204084.
_________
But, I am concerned that you may have been scammed. Apple does not make many billing errors.
Could you have provided any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, Social Security, your bank, etc.
Could you have given Apple ID password to a scammer If yes, then:
Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
To be proactive, learn about phishing, scams, and Apple practices, etc., see:
If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
This scam related information from Apple including reporting scams to Apple see Avoid phishing
emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
How to identify scams related to purported apple notifications—per Eric Root.
“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”
While scams and activities that compromise an account are different, learn about/Increase your security for safety. See:
If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145
Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overview https://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
Use Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915
See your purchase history for the App Store or iTunes Store https://support.apple.com/en-us/HT204088 to see if the charge was made by Apple. If you think you are owed a refund, see Request a refund for apps or content that you bought from Apple https://support.apple.com/en-us/HT204084.
_________
But, I am concerned that you may have been scammed. Apple does not make many billing errors.
Could you have provided any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, Social Security, your bank, etc.
Could you have given Apple ID password to a scammer If yes, then:
Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
To be proactive, learn about phishing, scams, and Apple practices, etc., see:
If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
This scam related information from Apple including reporting scams to Apple see Avoid phishing
emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
How to identify scams related to purported apple notifications—per Eric Root.
“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”
While scams and activities that compromise an account are different, learn about/Increase your security for safety. See:
If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145
Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overview https://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
Use Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915
If you are being charged.
Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
How long refunds from the App Store or other Apple services take.
If necessary, contact iTunes Support. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
I'm not charging you anything. This is a user-to-user technical support site operated by Apple. If you are referring to subscriptions go here: See or cancel your subscriptions - Apple Support
Okay is there a way you can find out why im getting charged $4.99 and $2.99? it says it’s from Apple.
Did you click on the blue link I provided you?
Why am I being charged by Apple?