iPhone 8 plus not syncing to iTunes

I've been having this problem for a while now but have mostly been ignoring it. My 8 plus doesn't sync with iTunes. Meaning when I connect the iphone to my iMac, the phone says unlock phone for accessory mode, but the iPhone icon never pops up in iTunes. I've tried hard resetting my phone, my iMac, closing out iTunes and opening it back up again in every possible way with regards to connecting and disconnecting the iPhone. This all started after updating to OS Catalina and I'm completely up to date on every possible update. Am I missing something simple or is this just a one off situation that can't be resolved?

iPhone 8 Plus, iOS 13

Posted on Jun 20, 2020 3:46 PM

Reply
1 reply

Jun 20, 2020 4:12 PM in response to cajunfid

With macOS Catalina, your iTunes media library was migrated to Music, TV, Books, and Podcasts apps. Finder is now where you manage and sync content on your iPhone, iPad, and iPod touch. Connect your iPhone as usual > open any Finder folder window > look for your iPhone in the Sidebar under the Locations heading.


For an overview of the changes, see the article below.


What happened to iTunes?

https://support.apple.com/en-us/HT210200

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iPhone 8 plus not syncing to iTunes

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