I have a used macbook pro running El Captain, I have no passwords how can I use it
I recently received a dead friends' macbook pro. I can't use it as I don't have her passwords. What do I do?
MacBook Pro 15″, OS X 10.11
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Hello,
Are you trying to gain access to her account or to completely restore macOS and set the Macintosh up as a new device?
You will not be able to gain access to her data without her password. You can however restore it to factory settings.
How to reinstall macOS from macOS Recovery - Apple Support
Erase and reformat a storage device in Disk Utility on Mac - Apple Support