Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID issue

i reset my phone and i can not remember my Apple ID or my Apple Id password, i also don't remember which email i put in. How do i fix that

iPhone 8

Posted on Jun 21, 2020 9:41 PM

Reply
Question marked as Best reply

Posted on Jun 22, 2020 4:26 AM

See: If you forgot your Apple ID  https://support.apple.com/en-us/HT201354 and

 

 If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid 

 

And you almost certainly will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.


Note that if you lose control, it may be very difficult to recover your account. That is, it is likely that you'll have to (1) have your receipt for the purchase of a pertinent device from an authorized Apple seller with its serial number on it or (2) a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts. 

2 replies
Question marked as Best reply

Jun 22, 2020 4:26 AM in response to nyah03

See: If you forgot your Apple ID  https://support.apple.com/en-us/HT201354 and

 

 If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid 

 

And you almost certainly will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.


Note that if you lose control, it may be very difficult to recover your account. That is, it is likely that you'll have to (1) have your receipt for the purchase of a pertinent device from an authorized Apple seller with its serial number on it or (2) a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts. 

Jun 21, 2020 11:31 PM in response to nyah03

If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

Apple ID issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.