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Katguerrero Author

Level 1

4 points

How do I cancel a purchase? Can I get a refund?

How do I cancel a payment? My child bought something and I obviously do not want to spend $98 on an app. Can I get a refund?

iPhone 8, iOS 13

Posted on Jun 22, 2020 1:45 AM

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2 replies

Level 7

23,251 points

Jun 24, 2020 2:33 AM in response to Katguerrero

You are not speaking to Apple, this is a user to user community.

We are unable to help with refunds, account issues or purchases

Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support

Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support

Or Contact Apple Support - Contact - Official Apple Support

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Level 5

4,694 points

Jun 24, 2020 2:31 AM in response to Katguerrero

Hello,

that's depend on system. Please reference Request a refund for apps or content that you bought from Apple!

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How do I cancel a purchase? Can I get a refund?

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