IPAD Battery explosion
Hi I had an ipad that has self destructed while it was not on charge! how common is this issue
iPad, iOS 10
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Hi I had an ipad that has self destructed while it was not on charge! how common is this issue
iPad, iOS 10
Assuming that the tags appended to your post are correct, your iPad is (was?) an iPad4.
Update support for iPad4 ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). Being an old model, originally released in 2012, the battery will likely be well beyond its expected service life.
Your statement as to “self destruct” sounds rather dramatic - suggesting catastrophic failure of the iPad. Perhaps you could share an accurate description of the actual mode of failure - or, if visible, a photograph of the damage. With more information, it may be possible to suggest a cause.
Thank you for participating in the Apple Support Communities.
I want to make sure you reach the right team for help with your iPad. I recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Contact Apple Support
Hi Thanks for the reply
ipad was not on charge and description was accurate without being dramatic please see the attached photos
Not at all common. Contact Apple using the Contact Support link at the top right of every page of these forums.
If you have not already done so, please directly contact Apple Support. They have strict protocols concerning safety issues - and may wish to advise further.
IPAD Battery explosion