Hi, i’ve just received my iphone 11 back from a repair and on start up says the face id is disabled. it was working when i sent it in for the repair.
i’ve tried resetting it, restarting the phone, etc, but same issue.
iPhone 11, iOS 13
Take it back to the repairer and demonstrate your problem.
If it was repaired by Apple, contact Apple and they will help you:--> Get Support
Regards
Giulio
Was the repair done by an authorized Apple repair location?
Yes, it was.
Yes, it was sent via the collect and repair option from the istore
Face id disabled
