Iphone 11 Shift Key

My shift key won't stay on on my brand new iPhone 11, and I have updated to the latest IOS version. Any ideas?

iPhone 11

Posted on Jun 23, 2020 6:18 AM

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Question marked as Top-ranking reply

Posted on Jun 26, 2020 2:28 PM

Greetings vjb96,


Thanks for visiting the Apple Support Communities! I understand the Shift key isn't staying on while typing on your iPhone.


To type all letters in uppercase, you'll need to double-tap the Shift key to turn on Caps Lock. You can see that outlined in the following article:


Type and edit text on iPhone - Apple Support


"While entering text, you can do any of the following:

  • Type uppercase letters: Tap Shift, or touch the Shift key and slide to a letter.
  • Turn on Caps Lock: Double-tap Shift."


Kind regards.

1 reply
Question marked as Top-ranking reply

Jun 26, 2020 2:28 PM in response to vjb96

Greetings vjb96,


Thanks for visiting the Apple Support Communities! I understand the Shift key isn't staying on while typing on your iPhone.


To type all letters in uppercase, you'll need to double-tap the Shift key to turn on Caps Lock. You can see that outlined in the following article:


Type and edit text on iPhone - Apple Support


"While entering text, you can do any of the following:

  • Type uppercase letters: Tap Shift, or touch the Shift key and slide to a letter.
  • Turn on Caps Lock: Double-tap Shift."


Kind regards.

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Iphone 11 Shift Key

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