Can anyone else hear everything but when you go to Snapchat
If I go to voice memos I hear perfectly if I go to camera I hear perfectly but If I go to Snapchat i can’t hear myself, and my microphone is on for snap
iPhone 6s, iOS 13
Question marked as
User profile for user:
sterling r
User level:
Community Specialist
Hey stormi16,
We understand you're having trouble with Snapchat using the microphone on your iPhone, but the microphone works fine when using other apps such as the Camera and Voice Memos app. We can see why you'd reach out for assistance with this and we're happy to help!
You did a great job checking under Settings > Snapchat > Microphone to verify that Snapchat has permission to use the microphone. Since it's already enabled, tap to disable it, wait a moment, enable it again, and test Snapchat. We want to see if toggling this option will help.
If you continue to have the same issue, we'd recommend working through the steps below, including contacting Snapchat developers, if necessary:
- Force close the app and reopen it to try again: How to force an app to close on your iPhone, iPad, or iPod touch
- Check to make sure that your device is updated to the latest version of iOS: Update your iPhone, iPad, or iPod touch
- If there's an update available, back up your device before updating: How to back up your iPhone, iPad, and iPod touch
- Delete and reinstall the app through the App Store: How to delete apps on your iPhone, iPad, and iPod touch
- Contact the app developer if issue persists: How to contact an app developer
We hope these steps help!
Warm regards.